Privacy Policy of the website of RUHOUSE Ltd.

RUHOUSE Ltd is the owner and administrator of the http://ruhouse.eu/ website.

This Privacy Policy is intended to explain to you, as visitors to the website, what information is collected and for what purposes the data provided is used and processed.

Any changes to the Website Privacy Policy will be posted on this page. This allows you to inform yourself at any time which data we store, how we collect and use it.

Information about the Data Controller:

  • RUHOUSE LTD.

  • UIC 204261010

  • registered office and registered address. 1172 Izgrev Str., Sofia. Tintyava No 126, office 3.1

  • E-mail: info@ruhouse.eu 


RUHOUSE EOOD carries out its activities in accordance with the Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Grounds for collection, processing and storage of personal data by RUHOUSE Ltd.

RUHOUSE Ltd collects and processes your personal data on the basis of the General Data Protection Regulation (2016/679) concerning the protection of personal data within the European Union ("EU"), adopted in 2016 and directly applicable to all EU countries from 25 May 2018 (GDPR). The Regulation aims to ensure the protection of the data of individuals from all EU member states and to unify the regulations for their processing, based on your explicit consent expressed through your acceptance of our privacy policy. 

Information we collect

In connection with your use of the website, we collect data necessary for the provision of the services offered as well as information about your activity on the website.

As the controller of your personal data, we attach great importance to its adequate protection and ensure that our data processing processes comply with the legal provisions, in particular the GDPR and the GDPR. Our aim is to enable you to obtain full information about the processing of your personal data by us and to provide you with tools that enable you to exercise your rights. Below we provide information on how we process your personal data.

Receipt of your personal data

In case you would like to send us an enquiry, in order to receive an answer, you need to provide the following personal data via the contact form through which we are able to respond to your enquiries as a website visitor:

  • First and last name - for the purpose of identifying you and providing the information you have requested; 

  • Telephone number - for the purpose of providing feedback where this is necessary in view of the information you have requested; 

  • E-mail address - for the purpose of providing feedback where this is necessary to fulfil our obligations to you regarding the information you have requested, where your email will be used as a means of communication between us; 

Use of cookies

Cookies (or "cookies") are small text files that are saved and stored on a visitor's computer or mobile device.

Our website uses cookies as necessary for its functioning. The cookies used are used to distinguish sessions, to define new sessions, to submit requests, to operate the consent banner with the cookies used.

By setting your browser accordingly, you can always disable our cookies. In this case, you may lose some of the functionality of some of the services.

Contacting the controller and the data protection officer

If you have any questions regarding the processing of your personal data by us or wish to exercise your rights, you can contact us at the following email address: info@ruhouse.eu

Purposes in collecting, processing and storing personal data:

  • The collected data is processed by RUHOUSE Ltd. for the purpose of providing you with the requested information and making feedback to you;

  • Statistical purposes;

We do not require you to register or provide personal information to access the content of our website.

Principles for the processing of personal data:

  • Lawfulness, fairness and transparency;

  • Limitation of the purposes of processing;

  • Relevance to the purposes of the processing and minimisation of the data collected;

  • Data accuracy and timeliness;

  • Limitation of storage to achieve the purposes;

  • Integrity and confidentiality of processing and ensuring an appropriate level of security of personal data.


We do not collect or process personal data relating to

  • Racial or ethnic origin;

  • Political, religious or philosophical beliefs, or trade union membership;

  • Genetic or biometric data, health data or data about sex life or sexual orientation;

  • No data is collected on children under the age of 18. When sending an enquiry to us, confirmation that the person is over 18 years of age must be noted.

In the event that parents or other legal guardians have information that children under their care have provided us with personal data, we would like them to contact us at the address below to have that data deleted.


Duration of storage of your personal data

RUHOUSE Ltd shall retain your personal data for a period not exceeding five years. After the expiry of this period, RUHOUSE Ltd shall take the necessary care to destroy all your data without undue delay, in accordance with the adopted internal company procedure on the procedure for the destruction of personal data. You will be notified in the event that the data retention period needs to be extended in order to fulfil the purposes, fulfil the contract, in view of the legitimate interests of RUHOUSE Ltd or otherwise.

- RUHOUSE Ltd shall keep the personal data which it is required to keep under applicable law for the relevant period provided for.

- Personal data collected from the RUHOUSE Ltd website is not provided to external parties outside the internal organisation of RUHOUSE Ltd. The persons who are entitled to use the personal data inside the organisation are exhaustively defined in the Company's adopted procedures for processing personal data.

- RUHOUSE Ltd does not transfer your data to third countries.

Your rights

  • Information and access to your personal data processed by RUHOUSE Ltd;

  • The right to request the rectification and completion of your data when it is inaccurate or incomplete;

  • The right to request the erasure of your personal data if its processing is no longer necessary to achieve any of the purposes for which it was collected;

  • The right to request the restriction of the processing of your personal data, Our refusal to restrict will only be explicit in writing and we are obliged to justify it with the lawful reason;

  • The right to withdraw your consent to the processing of your personal data at any time by a separate request to RUHOUSE Ltd;

  • The right to ask us to transfer your personal data directly to a controller you have nominated, where this is technically feasible.

  • The right to lodge a written complaint with the Commission for Personal Data Protection at You may also submit a request to the Personal Data Protection Protection Board, 1592, Sofia Blvd. "Tsvetan Lazarov" № 2;

The protection of personal data is a top priority for our company. These rules are an expression of our desire to protect the data of our current and future customers in the best possible way.

CONTACT US

info@ruhouse.eu

city Sofia, str. Tintyava 126 , office 3, RUBuilds